Our team is the heart of our practice and is largely responsible for Reach Orthodontics’ success.

Over the last few years it has become obvious to Dr. Hatcher that orthodontics is his calling – one of the things for which he was created. As such, he has developed Reach Orthodontics as a unique practice in many ways.

  • Dr. Hatcher feels relationships are vital in orthodontics. Our office processes are aimed at getting to know patients and parents.
  • He believes in being a good steward with his patient’s time and finances.
  • Dr. Hatcher believes there is an optimum time to begin treatment for each patient.
  • He strives to provide the best treatment at the best time to get the best results for each patient.
  • There is no magic in the braces or in the technology we use. The magic is in the expertise to using the right tool at the right time to get the best result.
  • Dr. Hatcher and his staff monitor treatment closely, but more importantly, work carefully with patients to get from them their best efforts of cooperation.
  • Our practice has internal controls so we don’t get too big or too busy.
  • In 2016, Dr. Hatcher was lead to reorganize his practice as Reach Orthodontics utilizing the profits from the practice to support charities who help the under-served locally and around the world.
  • He believes the best part of being an orthodontist is seeing patients 10 days, 10 months or 10 years later and seeing where their smiles have taken them in life.

Braces are a team effort; parents, patients, the orthodontist and the orthodontic team work together to get the result – the Confident Smile!

Dr. Hatcher earned his dental degree at the University of Alabama School of Dentistry where he graduated with the Dean’s Medal as the outstanding graduate. He went on to earn specialty certification in orthodontics and a Master’s degree from Baylor College of Dentistry. He has been providing outstanding orthodontic care for the Madison area since 1990.

Dr. Hatcher remains active in the youth ministry at Asbury Methodist Church, leading a small group of youth. Outside the office, he enjoys traveling with his wife Susan to visit his adult kids, spending time on the family farm with his dad, spending time at the lake, tinkering, and taking on home improvement projects.

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Dental Hygienist/Orthodontic Assistant

Tammy joined Dr. Hatcher’s team in 1992. She received her hygiene license from UAB. Tammy’s warm smile and caring attitude helps make all patients feel comfortable when trying to achieve that “Beautiful Smile.” Tammy is a true Alabama native, living here all her life. Tammy and her husband have three sons and one daughter. They thoroughly enjoy watching their children participate in sporting activities and are very involved in their church.

Tammy works with Dr. Hatcher during the placement and removal of braces and also manages her patients in treatment.

Orthodontic Assistant

A former patient of Dr. Hatcher, Caitlyn joined the team in 2017. She completed her training under Dr. Hatcher and the team is thrilled she chose to work with us! Caitlyn loves dental assisting because she enjoys helping others and creating relationships through treatment. Her favorite part of the job is getting to see the before and after photos, and the beautiful smiles on patients faces.

Caitlyn enjoys shopping and hiking in the area, and spending time with family and friends when she’s not working.

Treatment/Financial Coordinator

Jennifer joined Dr. Hatcher’s team in 1998. She brought with her 10 years of banking experience to our office. Jennifer moved around the world as an Army brat but now considers Alabama her home. Her motto is, “You never get a second chance to make a first impression.” Her interest in our practice is to make your experience getting started in braces effortless. Jennifer and her husband have a daughter and a son. They enjoy watching their children in their many sporting activities and cheering on the Pittsburgh Steelers.

Jennifer is responsible for coordinating new patients, financial arrangements, marketing and administrative duties for Dr. Hatcher.

Appointment Coordinator

Christie joined Dr. Hatcher’s team in 1998. She brought with her six years of dental/orthodontic experience to our office. Christie is excellent with patients of all ages, however she is especially caring with shy, sensitive patients. Her motto is, “They don’t care how much you know until they know how much you care.” She loves being a part of giving them new self-confidence with their new smile. Christie and her husband have two beautiful daughters. They are very involved in their church family and being on the family farm.

Christie is primarily responsible for scheduling, answering the phone, correspondence, and the recall system. You will likely talk to her first when you call the office

Orthodontic Assistant

Jen joined Dr. Hatcher’s team in 2006. She brought with her eight years of dental and orthodontic experience to our office. Her caring attitude and cheerfulness help to make each patient feel comfortable when creating a beautiful smile. Jen has lived in Alabama all her life which makes her a true Alabama fan. ROLL TIDE! Jen and her husband have three sons. They enjoy riding their Harley Davidson, fishing and spending time with family and friends.

Jen is responsible for managing her patients in treatment and ordering dental supplies.

Marketing Coordinator

Lorraine joined Dr. Hatcher’s team in 2019. She received her degree in Marketing from Old Dominion University. She and her four children were all patients of Dr. Hatcher. She has worked a variety of retail, customer service, and preschool teaching positions as well as volunteering with her children’s schools. Lorraine is excited to be a part of a practice that is passionate about making a difference in the lives of others. Lorraine and her husband have three sons and one daughter. They enjoy spending time with their kids and are active in their church. Lorraine especially enjoys serving in children’s ministry along with her husband and daughter.

Lorraine is responsible for coordinating the marketing activities of Reach Orthodontics.